24/7 Availability
Family Owned & Operated
Known for Honesty & Integrity
About A&L Plumbing, Heating, and Cooling

About A&L Plumbing, Heating, and Cooling

At A&L Plumbing, Heating, and Cooling Inc., our legacy of service since 1975 is built on the foundation of trust, expertise, and a commitment to the communities of the Metro West area and beyond. As a family-operated business, we embed trust, integrity, and a pursuit of excellence in all our interactions. Our skilled, fully licensed, and insured professionals are ready to support all your plumbing, heating services, and cooling needs with the highest level of care and precision.

Being there for you 24/7, every day of the year, is part of our dedication to ensuring your utmost comfort and satisfaction. Our longstanding presence in the Greater Boston and Metro West areas is a narrative of dedication to quality service and building genuine connections with both businesses and residents. When you choose A&L Plumbing, Heating, and Cooling Inc., you’re not just getting exceptional service—you’re becoming a valued member of a family that prioritizes your needs and well-being. Discover the unique benefits of partnering with a company that truly values and prioritizes your satisfaction.

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Amy ONeill - Client Care Coordinator

Amy O.

Client Care Coordinator

Meet Amy, a highly experienced Client Care Coordinator with 8 years of experience in the trades. With her expertise in client care and management, Amy has become a trusted coordinator for all client-related issues. When she’s not working, Amy enjoys spending quality time with her family and friends, traveling to new places, and going on motorcycle rides. 

She is an adventurous spirit who loves exploring new places and seeking out new experiences. Amy is a hard worker who takes pride in her work and always strives to provide the best possible service to her clients. She is a great communicator who listens carefully to her clients’ needs and concerns, and works collaboratively to find the most effective solutions. Amy is a team player who enjoys working with her colleagues and is always willing to lend a helping hand. As a Client Care Coordinator, Amy is committed to building lasting relationships with her clients and ensuring their satisfaction.

Christina - Finance Operations Analyst

Christina

Finance Operations Analyst

Christina is a dedicated Finance Operations Analyst with a wealth of experience spanning over 15 years in the trades. She brings a deep understanding of financial operations and a keen eye for detail to her role.

When she’s not busy crunching numbers, Christina can be found following her passion for music, exploring off-the-beaten-path destinations, and indulging her love for cinema. As a compassionate individual, Christina also enjoys contributing her time and skills to building sets for charity haunted houses, adding an extra element of thrill to fundraising events.

kaitlin, A&L Plumbing Heating and Cooling Inc

Kaitlin

Client Service Representative

With over 10 years of customer service experience and two years in the plumbing, heating, and cooling industry, Kaitlin brings a unique blend of professionalism, empathy, and enthusiasm to the A&L team. Her career journey has taken her from the fast-paced world of restaurants to the precision and compassion of the medical field, all before discovering her true passion here in the home service industry.

Growing up with a dad who could fix anything, Kaitlin developed a deep appreciation for quality workmanship and helping people find solutions. That hands-on, can-do spirit is what drew her to A&L, where she thrives on making each customer’s experience smooth, friendly, and stress-free.

Outside of work, Kaitlin enjoys crocheting, crafting, and expressing her creativity through interior design. She loves styling spaces that feel warm, welcoming, and uniquely personal. Whether she’s finding the perfect finishing touch or helping solve a customer’s challenge, Kaitlin brings care and creativity to everything she does.” 

Mark Stolpinski - Warehouse Manager

Mark S.

Warehouse Manager

Meet Mark, a seasoned warehouse manager with over 40 years of experience in the industry. With his extensive knowledge and expertise, Mark has become a go-to technician for all warehouse-related issues. He is a reliable and efficient problem solver who is dedicated to ensuring that the warehouse runs smoothly and efficiently. When he’s not managing the warehouse, Mark enjoys following Boston sports teams and catching up on the latest games. 

He is a true sports enthusiast who loves to discuss the latest scores and plays with his colleagues. Mark is a team player who is always willing to lend a helping hand and collaborate with his colleagues to achieve common goals. He takes pride in his work and strives to provide the best possible service to his clients. In short, Mark is a highly skilled and experienced warehouse manager who is committed to delivering top-notch results.

Paul New - Owner, Master Plumber

Paul E

Owner, Master Plumber

Meet Paul, a highly experienced plumber, HVAC technician, and owner with over 35 years of experience in the industry. With his expertise in plumbing repair and installation techniques, Paul has become a go-to technician for all plumbing-related issues. When he’s not working, Paul enjoys spending time with his family, following Boston sports teams, and going on motorcycle rides. He is a family man who values the importance of spending time with loved ones. 

Paul is a hard worker who takes pride in his work and always strives to deliver the best possible service to his clients. He is a great communicator who listens carefully to his clients’ needs and concerns, and works collaboratively to find the most effective solutions. As a business owner, Paul is committed to building lasting relationships with his clients and providing top-notch service. 

He is a team player who enjoys working with his colleagues and is always willing to lend a helping hand. In short, Paul is a skilled and experienced plumber and business owner who is dedicated to delivering exceptional service and building trust with his clients. If you need plumbing services, you can trust Paul to get the job done right.

Sarah Ehrlich - Owner, Operations Director

Sarah

Owner, Operations Director
Coming Soon…
Frank - Journeyman Plumber

Frank S.

Journeyman Plumber

Meet Frank, a highly experienced plumber with over 30 years of experience in the field. With his wealth of knowledge, Frank can handle all kinds of plumbing issues with ease and precision. When he’s not working, Frank loves to spend time in nature, camping and fishing in the great outdoors. He is also an accomplished artist who enjoys drawing and painting in his free time. Family is very important to him; Franks loves to spend time with his 5 adult children and his 3 grandchidren. Frank is a reliable and hardworking individual who always puts his clients’ needs first. He takes great pride in his work and strives to deliver the best possible service to every customer. With Frank on the job, you can rest assured that your plumbing needs will be taken care of promptly and professionally.

James New - Plumber

James J.

Plumber

Meet James, a skilled service plumber with over 10 years of experience in the industry. Throughout his career, James has developed a strong, reliable understanding of plumbing diagnostics and repair, making him a go-to resource for resolving issues quickly and effectively.

Outside of work, James enjoys staying active through golfing and skateboarding. He’s a well-rounded individual with a genuine passion for sports and the outdoors.

At A&L Plumbing, Heating and Cooling, James has earned a reputation as a client favorite. Customers frequently commend his professionalism, clear communication, and genuine care for their homes. His friendly, approachable demeanor—paired with his commitment to doing the job right—makes him someone clients request by name.

James takes great pride in his work and consistently strives to exceed expectations. With James on the job, you can feel confident that your plumbing concerns will be handled efficiently, respectfully, and with exceptional attention to detail.

Jason - Journeyman Plumber

Jason

Journeyman Plumber

Jason began his plumbing career in 2005, starting as an apprentice with our team. After gaining experience and growing his expertise, he has returned to us as a licensed professional, bringing full circle his journey in the trade. Now a Journeyman Plumber and Certified Plumbing Designer, Jason is passionate about helping people and solving complex problems—his favorite aspects of the industry.

Outside of work, Jason enjoys spending time with his family, golfing, and giving back by volunteering with plumbing industry organizations. His commitment to both his craft and his community makes him an invaluable member of our team.

Kevin - Journeyman Plumber

Kevin

Journeyman Plumber

Kevin has been in the plumbing and heating industry since 2021. Before pursuing plumbing school, Kevin spent some time in underwater construction as an underwater welder. He also previously worked with A&L Plumbing, Heating and Cooling and has since returned to continue building his career in the trade.

Kevin has a growing passion for hydronics and enjoys the challenge of designing and maintaining heating systems that keep homes efficient and reliable. He values the craftsmanship behind the work and takes pride in finding solutions that make a real difference for families.

Outside of work, Kevin enjoys spending time outdoors. You’ll often find him snowboarding, fishing, hiking, or relaxing with his wife and their two golden retrievers.

Mateus Lima - HVAC Installer

Mateus

HVAC Service & Install

With nearly ten years of experience in the HVAC industry, Mateus L is a skilled installer dedicated to providing top-notch heating, ventilation, and air conditioning solutions. Prior to his HVAC career, Mateus honed his technical skills as an electronics technician, gaining valuable expertise in system diagnostics and troubleshooting.


Beyond his professional life, Mateus is a passionate individual who enjoys reading, photography, and videography, capturing the beauty of the world around him. He loves spending time in nature, often hiking to find inspiration for both his lens and his life.


Recently married, Mateus cherishes meaningful conversations and is always ready to lend a listening ear to friends and family. His blend of technical skills and compassionate personality makes him not just an amazing HVAC installer but also a valued friend. 

Mike - HVAC Installer

Mike

HVAC Installer

Mike brings over 8 years of hands-on experience in HVAC installation and is excited to join the team at A&L Plumbing, Heating and Cooling. From residential systems to light commercial projects, he’s built a reputation for being dependable, detail-oriented, and always willing to go the extra mile to get the job done right. His technical know-how and hands-on approach make him a strong asset to our team—and a reliable presence on any job site.

Outside of work, Mike is a big fan of sports and supercross racing—anything competitive, fast-paced, and full of adrenaline. When he’s not out in the field or cheering on his favorite racers, Mike is spending time with his young son, Jarren, who inspires him to work hard and stay grounded.

Tony - Home Solutions Advisor

Tony

Journeyman Plumber

Meet Tony, a Home Solutions Advisor with over ten years of experience in the HVAC and plumbing industry. With a strong background in system design and sizing, Tony brings a thoughtful, solutions-oriented approach to every home visit. Rather than focusing on selling systems, he takes the time to understand each client’s unique comfort goals and provides tailored recommendations that truly fit their needs.

Outside of work, Tony enjoys scuba diving and exploring marine life. His passion for the underwater world reflects his curiosity and attention to detail; qualities that also guide his work with homeowners. Tony is a trusted resource for clients looking for honest guidance and long-term comfort solutions.

Brandon - Journeyman Plumber

Brandon

Journeyman Plumber

With over 16 years of experience in the plumbing and heating industry, Brandon takes pride in helping families create safe, comfortable homes. He is especially passionate about hydronics—there’s nothing more rewarding to him than designing and maintaining systems that bring both efficiency and comfort to everyday living.

Outside of work, Brandon enjoys spending time outdoors and staying active. Whether it’s fishing, four wheeling, dirt biking, or taking long hikes with his dog, he loves being surrounded by nature. He also enjoys tackling projects around the house and making the most of time with family and friends.

For Brandon, plumbing is more than just a trade—it’s about providing peace of mind and comfort where it matters most: at home. 

hunter, A&L Plumbing Heating and Cooling Inc

Hunter

Apprentice

Hunter is a plumbing apprentice with a deep-rooted passion for the trade and a strong commitment to the family business. He’s currently pursuing a degree in Business at Assumption University while also attending night school for plumbing—balancing academic learning with hands-on experience as he works toward playing a larger role at A&L in the future.

Following in the footsteps of his father and grandfather, Hunter is proud to carry on the family tradition in the trades. At the same time, he’s absorbing everything he can about the business side from his “bonus mom”, soaking up her knowledge and perspective to better understand what it takes to help a company grow and thrive.

Hunter’s strong work ethic, curiosity, and can-do attitude show in everything he takes on—whether he’s on a job site, in class, or learning from those around him. Outside of work and school, you’ll find him riding his motorcycle, working on his truck, or spending time with his siblings.

Jacob - Apprentice

Jacob

Apprentice

Jacob joined the A&L team in 2023 as a plumbing apprentice and has been making great strides ever since. A graduate of Blackstone Valley Technical High School, Jacob came to the trade with a strong foundation and a clear passion for learning the ropes of the plumbing industry. He’s currently working toward earning his plumbing license and continues to grow his skills every day in the field.

As an apprentice, Jacob brings a positive attitude, a strong work ethic, and a willingness to take on any challenge. He’s eager to learn from experienced technicians and takes pride in contributing to quality work and excellent customer service. Whether he’s supporting a rough-in or helping with a repair, Jacob is always ready to jump in and be part of the solution.

Outside of work, Jacob enjoys spending time with his family and friends. He’s also an avid hockey player—fast on the ice and just as driven off of it. His team spirit, competitive edge, and focus carry over into everything he does at A&L.

We’re proud to support Jacob on his journey through the trades and excited to see where his career takes him!

Lucas Milioli - Apprentice

Lucas M.

Apprentice

Meet Lucas, a plumbing apprentice with a year of experience in the field. Despite being relatively new to the plumbing industry, Lucas is a quick learner and has already gained a solid understanding of plumbing repair and installation techniques. When he’s not honing his plumbing skills, Lucas enjoys exploring the world of E-commerce and staying active with his skateboard. 

He is a well-rounded individual who is passionate about both technology and physical activity. Lucas is a hard worker who is always eager to learn and take on new challenges. He is a team player who enjoys collaborating with his colleagues and is always willing to lend a helping hand. With Lucas on the job, you can expect a professional and efficient service, and rest assured that he is committed to delivering the best possible results.